Shoe Envy offers FREE and fast delivery anywhere in Australia on orders over $99 and $10 flat rate shipping on orders below $99.
We generally use couriers (except in remote locations) so please ensure you ship to a physical address, NOT A PO BOX, and ensure someone will be present to accept delivery (e.g. the receptionist at your workplace can be a great option if you’re not home during the day).
We will mark all packages “AUTHORITY TO LEAVE” if the address is unattended so please ensure you comply with the conditions above; or that there is a safe place for couriers to leave your parcel. Shoe Envy takes no responsibility for losses incurred as a result of customers ordering shoes to an unattended address. It is your responsibility to ensure you arrange a safe delivery option.
We want you to get your hands on your new shoes as fast as possible. Our service providers advise a shipping time of 1-10 days depending on your location. Unfortunately WA and NT will have to wait a little longer than southern and eastern states but we’ll get it there as fast as we can (you guys really are a long way away!)
When you order your shoes, we will email you a tracking number so you can keep tabs on where your delivery is up to.