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Contact Customer Happiness Fairy

Get answers here

If you’d like some help finding your size, checking stock availability or finding out when your shoes are due to arrive, why not check out our Frequently Asked Questions, which are full of tons of useful things people commonly ask us about.

Email us here

If you don’t find the answers you’re looking for, you can email our Customer Happiness Fairy at [email protected], and she will be delighted to help.

We only have one Fairy so please be patient – you will generally receive a response within a maximum of one working day ?

Love Heather

AKA Fairy Shoe-mother

How do I find out about the best value offers at Shoe Envy?

Become a VIP and we’ll keep you updated anytime something cool is happening. You’ll also get special member discounts, secret offers and other perks. And, of course, we won’t spam you or share your details with any third parties – your contact information is safe with us – and you can unsubscribe at any time.